Hamilton Mercer
Quick facts
- Years trading
- 19 years (since 2007)
- Company size
- 11 to 50 employees
- Group size
- 1+
- Delivery formats
- In Person, Virtual Instructor-Led Training (VILT), Hybrid / blended, Meta, Virtual - On-demand learning
- Delivers in
- USA (West Coast), USA (East Coast), USA (Other), Asia, Europe, Australasia, India, UK, UAE, Canada
About Hamilton Mercer
Visit WebsiteHamilton Mercer specializes in Customer Service Training & Personal Development Courses aimed at increasing capability, motivation, and performance. Founded in 2007, the company offers a blend of virtual classrooms, face-to-face, and on-the-job training. Their unique performance-boosting methodologies and development tools help managers drive and track performance changes effectively. With industry-leading solutions and consultants from commercial backgrounds, they ensure practical and relevant training offerings across various sectors.
- Location
- United Kingdom
- Group size
- 1+
- Daily rate
- Contact for pricing
- Number of employees
- 11 to 50
- Years trading
- 19
- Has own premises
- Yes
- Apprenticeships
- No
- Funded Courses
- No
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Trainers
General training capacity
19 years experienceHamilton Mercer provides customer service training and personal development courses aimed at increasing the capability, motivation, and performance of people. Since 2007, they have worked with organizations of all sizes, across various sectors. Their CPD accredited courses cover a wide range of customer service skills for different roles, including professional telephone and email writing skills, complaint handling, and service excellence culture creation. They emphasize practical, focused content that is relevant and applicable to the audience's work environment.
