Rupert Flores

Trainer for Emotional Sales Training W. SL

About this trainer

More than 30 years of experience in different markets such as national and international Transport, courier and freight forwarder, Retail and Consulting in eCommerce, Start Ups, Pharmaceutical and Retail. Specialist in organizational tactics to execute the different strategies. Expert in Business Change Management. University of Barcelona alumnus, Master in Business Management in London. Customs and International Trade technician. Professor of the Master of Operations and Logistics of the UPC in Euncet, Terrassa. His experience advising companies on business processes, focusing on high performance in attracting new business, makes him a key figure in organizational business development. He has extensive experience managing multidisciplinary and multicultural teams.

Experience: 26 years

Languages: English, French, Spanish

Delivers in: EuropeSouth AmericaCentral America and the Caribbean

Customisation: Off the shelfSome tailoringFull course design

Subjects

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Leadership (32)

General Leadership Empathy Adaptive Leadership Risk Assessment and Mitigation Authentic Leadership Analytical Thinking Self-Management Conflict Management Styles Creative Problem Solving Constructive Feedback Conflict Resolution EI Conflict Resolution Team

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Management (48)

Corporate Governance SWOT Analysis Business Administration Continuous Improvement Business Strategy Leadership Styles Digital Marketing Trade Marketing Business Processess Brand Management Agile

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Sales (26)

Sales Negotiation Customer Service and Support Customer Data Management CRM Strategy and Planning Visual Merchandising CRM Software Implementation Customer Experience Closing Techniques Cold calling Consultative Selling Sales Training and Enablement Sales Territory Planning

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Sales Process Optimization Sales Pipeline Management Sales Metrics and KPIs Retail Selling Techniques Sales Force Automation Sales Analytics and Reporting Retail Sales Analytics Store Operations Solution Selling Relationship Selling Order Management Objection Handling Inventory Management General Sales

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