Service Desk Institute
Quick facts
- Years trading
- 26 years (since 2000)
- Company size
- 11 to 50 employees
- Group size
- 1 to 30
- Delivery formats
- In Person, Virtual Instructor-Led Training (VILT), Hybrid / blended, Meta, Virtual - On-demand learning
- Delivers in
- USA (West Coast), USA (East Coast), USA (Other), Asia, Europe, Australasia, India, UK, UAE, Canada
About Service Desk Institute
Visit WebsiteThe Service Desk Institute (SDI) is a leading organization in Iberoamerica specializing in the professionalization of technical support and IT service areas. Known for high-quality content, effective teaching methodologies, and practical IT service improvement topics, SDI provides a strong foundation for transforming IT support operations. SDI offers recognized certifications that demonstrate alignment with best practices, underscoring their reputation for excellence in training and support service professionalization.
- Group size
- 1 - 30
- Daily rate
- £500
- Number of employees
- 11 to 50
- Years trading
- 26
- Has own premises
- No
- Apprenticeships
- No
- Funded Courses
- No
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Trainers
Service Desk Institute default trainer
26 years experienceThe Service Desk Institute (SDI) is a leading organization in Iberoamerica specializing in the professionalization of technical support and IT service areas. Known for high-quality content, effective teaching methodologies, and practical IT service improvement topics, SDI provides a strong foundation for transforming IT support operations. SDI offers recognized certifications that demonstrate alignment with best practices, underscoring their reputation for excellence in training and support service professionalization.