Andrea Graham

About this trainer

Andrea Graham is a seasoned intercultural coach, leadership facilitator, and former senior executive with over 25 years of experience in learning, development, and organisational growth. As the founder of Iris Insights, Andrea works with professionals and teams across sectors to build cultural intelligence, authentic leadership, and strong communication skills in today’s diverse, fast-changing workplaces. Known for her warm, inclusive approach and deep expertise, Andrea creates safe yet dynamic learning environments where individuals feel seen, challenged, and empowered to grow. Her facilitation and coaching style blends practical insight with reflective learning, and she is particularly skilled at helping multicultural teams navigate complexity with greater empathy and impact. Andrea has worked extensively across industries and borders, equipping leaders and teams to communicate effectively, lead with purpose, and build collaborative, resilient cultures. She has competent expertise in virtual facilitation, coaching, and curriculum design. Course specializations include: Cross-Cultural Effectiveness Coaching, Cultural Intelligence, Leading Across Cultures, Intercultural Communication Skills, International Business Etiquette & Culture, Inclusive Leadership in Global Teams, Intercultural Adaptation Coaching.

Experience: 19 years

Languages: English

Delivers in: USA (West Coast)USA (East Coast)USA (Other)AsiaEuropeAustralasiaIndiaUKUAECanadaSouth AmericaCentral America and the CaribbeanMiddle East (excluding UAE)AfricaChina

Customisation: Off the shelfSome tailoringFull course design

Subjects

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Leadership (32)

General Leadership Empathy Adaptive Leadership Risk Assessment and Mitigation Authentic Leadership Analytical Thinking Self-Management Conflict Management Styles Creative Problem Solving Constructive Feedback Conflict Resolution EI Conflict Resolution Team

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Human Resources (31)

Performance Appraisal Methods Performance Metrics and KPIs LGBTQ+ Inclusion Employee Resource Groups (ERGs)Gender Equality Inclusive Recruitment and Retention Conflict Resolution and Mediation Cultural Competence Community Engagement and Outreach Age Diversity Allyship and Advocacy Understanding Diversity and Inclusion

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Unconscious Bias Religious and Belief Inclusion Reward and Recognition Anti-Harassment and Anti-Discrimination Race and Ethnicity Neurodiversity Performance Improvement Plans Intersectionality Equity and Social Justice EDI Metrics and Accountability Feedback and Coaching Goal Setting and Performance Planning Inclusive Policy Development Disability Awareness and Inclusion Global Diversity and Inclusion Implicit Bias Inclusive Communication Inclusive Leadership Inclusive Technology and Digital Accessibility

Management (6)

Leadership Styles Conflict Resolution Coaching and Mentoring Team Building and Collaboration Emotional Intelligence Decision-Making and Problem-Solving

Communication and Professional Development (42)

Managing Difficult Conversations Mentoring and Being Mentored Report Structure and Formatting Effective Use of Data in Presentations Document Editing and Proofreading Task Delegation and Team Productivity Stress Management and Work-Life Balance Adapting Communication Styles Adapting Presentations for Different Audiences Confident Presenting Writing for Different Audiences Cross-Cultural Communication

Show all 42 Communication and Professional Development subjects

Cultural Competence in the Workplace Virtual Presentation Skills Building a Personal Brand Building Trust in Professional Relationships Collaborative Decision-Making Team Building and Communication Utilizing Technology for Productivity Storytelling for Professionals Social Media and Business Communication Strategic Planning for Time Management Setting and Achieving SMART Goals Effective Email Writing Public Speaking Proposal Writing Skills Proactive Time-Blocking Strategies Effective Meeting Management Presentation Skills Presentation and Pitch Delivery Powerful PowerPoint Presentations Effective Networking Strategies Effective Prioritisation Techniques Peer Review and Feedback for Presentations Negotiation Skills Emotional Intelligence in Communication Meeting Facilitation Feedback and Constructive Criticism General Communication and Professional Development Interactive Presentation Methods Dynamic Presentations Delivery Techniques Legal and Ethical Considerations in Writing

training from ZAR 5,500