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Bob Spence

Trainer for Get Spence International AKA Bob Spence

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About this trainer

PROVEN negotiation skills specialist. Extensive references available. Specialist in HYBRID delivery. Ex-Coutts Bank business development lead.

Qualifications: Cert Ed.

Experience: 41 years

Languages: English

Delivers in: UKEuropeUAEMiddle East (excluding UAE)Africa

Customisation: Off the shelfSome tailoringFull course design

Subjects

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Leadership (31)

General Leadership Empathy Adaptive Leadership Risk Assessment and Mitigation Authentic Leadership Analytical Thinking Self-Management Conflict Management Styles Creative Problem Solving Constructive Feedback Conflict Resolution EI Conflict Resolution Team

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Building a Positive Work Environment Building High-Performing Teams Communication and Collaboration Self-Awareness Team Development Transformational Leadership Understanding Enterprise Social Awareness Situational Leadership Servant Leadership Relationship management Problem Identification Negotiation Strategies Mediation and Facilitation Ethical Leadership Ethical Decision Making Decision Analysis Managing Difficult People Decision-Making

Human Resources (66)

Performance Appraisal Methods Diversity and Inclusion Performance Metrics and KPIs LGBTQ+ Inclusion Employee Resource Groups (ERGs)Inclusive Recruitment and Retention Conflict Resolution for HR Conflict Resolution and Mediation Workplace Diversity and Inclusion Cultural Competence Work-Life Balance Career Development

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Community Engagement and Outreach Compensation Benchmarking Talent Analytics Social Media and Electronic Communication Selection Techniques Data Privacy and Security Age Diversity Training Needs Analysis Allyship and Advocacy Understanding Diversity and Inclusion Unconscious Bias Training Program Design Trade Compliance Anti-Bribery and Corruption Religious and Belief Inclusion Reward and Recognition Conflict of Interest Anti-Harassment and Anti-Discrimination Recruitment Strategies Recordkeeping and Documentation Race and Ethnicity Onboarding and Orientation Neurodiversity Employee Benefits Programs Predictive Analytics Performance Improvement Plans Employee Engagement Performance Evaluation Payroll Administration Employee Wellness Employer Branding Employment Law Intersectionality Environmental Compliance Equal Employment Opportunity (EEO)Equity and Social Justice Ethical Conduct EDI Metrics and Accountability Feedback and Coaching Goal Setting and Performance Planning General Human Resources Disability Awareness and Inclusion Global Diversity and Inclusion Grievance Handling HR Metrics and Reporting HR Technology and Systems Implicit Bias Incentive Plans Inclusive Communication Intellectual Property Job Analysis and Design Inclusive Leadership Inclusive Technology and Digital Accessibility Learning Management Systems

Management (39)

SWOT Analysis Business Administration Continuous Improvement Business Strategy Leadership Styles Trade Marketing Business Processess Brand Management Agile Advertising and Promotion Conflict Resolution

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Sales (26)

Sales Negotiation Customer Service and Support Customer Data Management CRM Strategy and Planning Visual Merchandising CRM Software Implementation Customer Experience Closing Techniques Cold calling Consultative Selling Sales Training and Enablement Sales Territory Planning

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Sales Process Optimization Sales Pipeline Management Sales Metrics and KPIs Retail Selling Techniques Sales Force Automation Sales Analytics and Reporting Retail Sales Analytics Store Operations Solution Selling Relationship Selling Order Management Objection Handling Inventory Management General Sales

Communication and Professional Development (40)

Managing Difficult Conversations Mentoring and Being Mentored Effective Use of Data in Presentations Document Editing and Proofreading Task Delegation and Team Productivity Stress Management and Work-Life Balance Adapting Communication Styles Adapting Presentations for Different Audiences Confident Presenting Writing for Different Audiences Cross-Cultural Communication Cultural Competence in the Workplace

Show all 40 Communication and Professional Development subjects

Virtual Presentation Skills Building a Personal Brand Building Trust in Professional Relationships Collaborative Decision-Making Team Building and Communication Utilizing Technology for Productivity Storytelling for Professionals Social Media and Business Communication Strategic Planning for Time Management Setting and Achieving SMART Goals Effective Email Writing Public Speaking Proposal Writing Skills Proactive Time-Blocking Strategies Effective Meeting Management Presentation Skills Presentation and Pitch Delivery Powerful PowerPoint Presentations Effective Networking Strategies Effective Prioritisation Techniques Peer Review and Feedback for Presentations Negotiation Skills Emotional Intelligence in Communication Meeting Facilitation Feedback and Constructive Criticism General Communication and Professional Development Interactive Presentation Methods Dynamic Presentations Delivery Techniques

training from £618